Our full-service, state-of-the-art, 7,500 square foot facility provides Adult, Pediatric and Cosmetic Dermatology, and Laser and Skin Surgery (including Mohs). We are an ambulatory-care certified facility accredited by the Accreditation Association for Ambulatory Health Care (AAAHC), making us the only full-service dermatology practice in Southern Arizona to earn this distinction.
We offer a warm, friendly and modern atmosphere, fully-equipped for comprehensive dermatological patient care. Our talented team includes four Board-Certified Dermatologists, two Physician Assistants, three Cosmetic Providers (all laser certified), and over 20 staff members. We have a teaching affiliation with the University of Arizona College of Medicine and have been an integral part of resident and medical student teaching for more than two decades.
______________________________________________________________________
MARKETING AND PRODUCT ASSISTANT
Full-Time
Reports to Marketing & Product Manager
NATURE OF WORK: Assist product and patient education area by providing direct cosmetic and product consultation and sales. Provide internal and external event and marketing support as needed.
Product Sales & Inventory
- Provide patients with cosmetic consults and education on skin care products, prescription products and makeup; flexibility to provide support in Medical or Cosmetic retail areas
Product demonstrations and makeup application
- Process sales transactions through POS sales and inventory tracking system
- Assist with inventory and reordering as necessary, such as skin care products, devices, hats, and makeup
- Conduct monthly inventory
- Receive and process shipments; mail products to patients
Provide support and maintenance of the product areas, keeping spaces clean and organized
- Maintain a favorable appearance of products and brochures by displaying them in the patient education areas
- Assist with ordering promotional marketing items such as brochures, letterhead, envelopes, pens, lip balm, etc.
Product + Treatment Education
- Provide explanations of skin care products and services and answer questions
- Educate patients on the different cosmetic treatments offered, including realistic expectations and typical recovery time
Product + Staff Support
- Knowledge of NextGen 5 electronic charting systems
- Ability to schedule Cosmetic appointments
- Verification of prescriptions on file and office policies to sell prescriptions
- Knowledge of Cosmetic and Medical Services provided by Pima Dermatology
- Assist staff in the distribution of all practice literature and brochures in treatment rooms and designated areas throughout the practice.
- Enhance staff professional growth and development through assisting Marketing & Product Manager with periodic in-service meetings and educational programs, and helping to coordinate quarterly office events with company account representatives.
- Assist Marketing & Product Manager in educating office staff about new and existing products
Internal and Community Event + Marketing Support
-
- Provide support to the Marketing & Product Manager for projects, in-services, new product launches, practice events, marketing events, community events and presentations.
- Work with the Marketing & Product Manager to coordinate booth designs, table displays, signage, raffle items, samples, giveaway items and marketing collateral for community events.
- Staff community events and assist with booth-setup and breakdown.
VISIA® Complexion Analysis
-
- Facilitate photo analysis sessions to take patient pictures, generate percentages, and discuss scores. Use patient pictures to create a baseline for treatment tracking, and to demonstrate progression due to products and/or procedures.
- Provide support to Cosmetic and Medical Teams through conducting VISIA® sessions with patients throughout the day.
Maintain strict confidentiality
Fulfill other duties as assigned by the Marketing & Product Manager
Performance Requirements:
Knowledge, Skills & Abilities:
- Knowledge of skin care products and makeup application.
- Skill in computer applications such as Microsoft Windows (Word, Outlook, Excel, etc.), POS, NextGen, phone system and variety of office equipment.
- Superior organizational and communication skills. Ability to maintain confidentiality and work pleasantly and effectively with others.
- Creative, detail-oriented, and deadline-driven.
Education:
- High school diploma or GED
Experience: One year of customer service experience in a health care organization or other skin care related environment. Proven experience in retail sales, product inventory, outreach, and marketing.
Alternative to minimum qualifications: Additional appropriate education may be substituted for one year of patient service experience in a health care environment.
If interested, please email your cover letter and resume to Rachel Chánes, Practice Administrator, at rchanes@pimaderm.com.
