Year in Review 2024

Where do we begin? First and foremost, it’s our patients who create the dynamic, rewarding place that is Pima Dermatology. Our team rejoices in the care we render, and the incredible patients who trust us to provide healthy solutions for their medical, surgical, laser, and cosmetic dermatologic needs.

This year has been filled with exciting milestones for our practice. We welcomed new team members, including Dr. Amy Garcia, celebrated the well-deserved promotions of five outstanding teammates, and continued enhancing our facilities. It’s been a year of growth, innovation, and dreaming big on our little corner of Glenn Street!

Here are some highlights to celebrate:

Dr. Amy Garcia Joins Pima Dermatology: Welcoming Dr. Garcia to Pima Dermatology is such a bright spot for us! Originally from Santa Fe, New Mexico, Dr. Garcia is a board-certified dermatologist who earned her Doctor of Medicine degree from the University of New Mexico. She completed her residency at the University of Arizona, where she served as Chief Resident in her final year of training. Specializing in General Dermatology, she brings a personable approach to patient care, further strengthening our ability to meet the evolving healthcare needs of our community. She is already generating a strong patient base – and many praises from happy patients thus far!

Klara® Patient Engagement: Fast-tracking for success (under 60 days), we integrated our new patient engagement platform, Klara, created to strengthen your connection with our practice. This innovative tool enables us to respond to your questions and requests quickly, ensuring a smooth and hassle-free experience. We now have texting capabilities and a “message us” button on our website for immediate access to our team!

Continued Investment in Our Team + Community: Our team is growing! We’ve increased our employee count by 30% across all departments, reinforcing our role as a key job creator in Tucson. We’re proud to contribute to the local economy while expanding our ability to serve the community.

We are also dedicated to continuous training for our Laser + Cosmetic and Medical Teams, ensuring they stay current on safety protocols, industry trends, and advancements in treatments. This year, Priscilla Rodriguez, RN, CANS, CLT, earned her CANS certification (Certified Aesthetic Nurse Specialist), joining Taylor Rock, MSN, RN, CANS, CLT in holding this esteemed credential. CANS certification recognizes nurses focused on education, clinical excellence, and professional growth, ensuring top-tier care for your cosmetic needs. This is a special niche too – there are only six in Tucson!

Additionally, we provide CPR training, Laser Safety updates, new injectable techniques, and other educational resources throughout the year. Between two advanced injectable trainings and ongoing CME courses for our Medical and Cosmetic providers, we’ve proudly invested $20,000 in staff education and development during Q4 alone!

Ongoing Facility Enhancements: We are committed to providing a beautiful and safe environment for both our patients and staff. As part of our growth, we are renovating two office spaces to add new exam rooms. Expect an expanded, state-of-the-art facility this month and into the new year!

Spring and Fall Cosmetic Event Weeks & Open Houses: We’re excited to celebrate the amazing success of our Spring and Fall Cosmetic Events this year! Hosting two Open Houses was a true highlight, as we welcomed both familiar faces and new friends to the practice. We’re incredibly grateful for our outstanding patients whose enthusiasm and support continue to inspire us. Thanks to you, we reached record-breaking milestones that exceeded all expectations. Whether you joined us in person or shopped online, we sincerely appreciate your role in making these events so extraordinarily successful and memorable!

How Our Biannual Events Fuel Our Growth and Improve Patient Care

  • Keep Staff Levels Strong for Optimal Patient Care
  • Help Us Continue Elevating Our Patient Experience with Quality Care, the Newest in Technology, and Facility Enhancements Throughout the Year
  • Educational Reimbursements and Continuous Education, Staff Development, Safety, and Leadership Trainings
  • Staff Medical and Maternity Leave, Back-up Child and Adult Care Programs
  • Maintain Updated Spaces, Technology, Equipment, and Devices
  • Sponsor Non-Profit Organizations in Our Community
  • Support Our Ever-Growing Practice Overhead

Allergan® Aesthetics Top 500 Account: We are so proud to be an Allergan® Aesthetics Top 500 account, placing us in the top 1% of aesthetic practices nationwide among over 50,000 Allergan® partners. This prestigious recognition reflects our high volume of treatments, including Botox®, Juvederm®, and CoolSculpting®, as well as the expertise of our masterfully trained Cosmetic Provider team and our commitment to safety and excellence. Overseen by board-certified physicians, our state-of-the-art Laser + Cosmetic Center offers customized care in a safe and elegant space. We’re honored to serve our Tucson community and deeply grateful to our patients for their trust and support!

“Best Place to Work” Finalist: The Copper Cactus Awards celebrate outstanding businesses and nonprofits across categories such as Best Place to Work, Innovation, and Diversity & Inclusion. Pima Dermatology is a finalist for the 27th Annual Copper Cactus Awards in the Best Place to Work category! This nomination (we are one of only three businesses nominated in this category) reflects the incredible efforts of our team and the supportive, fun atmosphere we’ve created.

Scouted in 2024: We’re excited to be featured in Volume 4 of the Tucson Scout Guide! It’s an honor to stand alongside so many thriving businesses—from medical and retail to arts, style, and beauty—in this beautiful publication. We’re inspired and grateful to be part of such a talented and dynamic community of small business owners and leaders!

Keeping Skin Care Products & Treatments Budget-Friendly: We remain dedicated to providing our patients with cost-effective options while maintaining the highest standard of care. We understand the economic challenges impacting communities globally, nationally, and locally, and strive to make premium care as accessible as possible. To add extra value, we regularly offer Cosmetic Specials throughout the year. Additionally, we provide flexible financing options to support your health, wellness, and personal care needs.

As the year comes to a close, we can’t help but celebrate! Thank you for being an integral part of our story and for making this year so memorable, successful, and special for all of us!

 

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